When cutting off the TIE of the hanging arm, please grad BOTH parts of the arm FIRMLY before moving them slowly to a stable position.
Failure in grabbing both parts of the arm may result in the arm bounces out and hurt people !
To adjust the position of arm, please open the cover and adjust the nut (see demonstration diagram from one of the pictures)
To understand what each part is for, please check the 'Parts Diagram' on one of the images.
When you receive your order and find a problem, please contact us immediately with valid evidence (detailed description of the problem, pictures, etc.).
We will deal with it and offer our solutions ASAP.
Please do NOT leave a negative feedback or open a claim WITHOUT prior contact with us.
Your understanding is highly appreciated.